ESBv2 Marketing Essentials Practice Exam 2026 - Free Marketing Essentials Practice Questions and Study Guide

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What is essential for maintaining a good relationship with stakeholders?

Ignoring their feedback

Transparency and communication

Maintaining a good relationship with stakeholders is fundamentally about building trust and ensuring that all parties feel heard and valued. Transparency and communication serve as the cornerstones for that relationship.

When stakeholders are kept informed about decisions, changes, and the reasoning behind actions, they are more likely to feel respected and engaged. Open lines of communication allow for constructive dialogue, where stakeholders can share their feedback and concerns, and where those inputs can be addressed promptly and thoughtfully. This creates a collaborative atmosphere, fostering a culture of partnership that is essential for mutual success.

By being transparent and communicative, organizations can preempt misunderstandings and conflicts, further solidifying the trust between them and their stakeholders. Thus, transparency and communication do not just enhance relationships but are vital for their foundation, leading to more productive and positive interactions over time.

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Promoting conflict

Delaying responses

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